Learn Your Member Rights and Responsibilities

As a Blue Cross and Blue Shield of Texas member, you are entitled to certain rights and services. You also have a responsibility to participate in your health care.

A good partnership between you and your health care provider will improve your provider’s ability to provide appropriate services and your ability to receive the maximum benefit from services. 

Log in to Blue Access for MembersSM (BAMSM) to see your Member Rights and Responsibilities on our website. If you are new to BAM, registration is quick and simple.

The Member Rights and Responsibilities are available in a printable PDF format and in English and Spanish.

If you have questions or comments about the guidelines or would like to have a copy sent to you, please contact Quality Improvement Programs at 800-863-9798.